August Uncommon Tea logo
August Uncommon Tea logo

All articles

What is your shipping policy?Updated a month ago

  • Orders typically ship in 2-3 business days. Please expect a slightly longer wait during sales and other high demand periods. 
  • You'll receive an email with tracking when your order ships.
  • All US orders have a $1.99 shipping fee. 
  • Orders are shipped via US Postal Service or FedEx. 
  • You can choose expedited shipping at checkout for an additional fee. 
  • Orders placed after 1pm PST will ship the next business day at the earliest
  • Orders shipped to the wrong address will not be refunded or replaced.
  • International shipping is available via DHL Express. DHL express is shipped with DDP terms (Delivery Duties Paid). Any additional taxes, duties, or fees are the responsibility of the recipient. 
  • International orders are non-refundable in the case of non-delivery of goods, shipping damage, customs issues, or other local delivery issues.
Was this article helpful?
Yes
No